Contact and support
Get product support for Workers Comp Audit Prep
Use this page for product-support questions about access, downloads, workbook usage, and basic troubleshooting.
Support scope
What we can help with
- Download access and file access questions
- Workbook usage and workflow questions
- Basic troubleshooting
- Questions about which product fits your workflow
What we do not provide
- Legal advice
- Tax advice
- Binding classification advice
- Individualized audit consulting or dispute representation
How to reach us
Support email
support@workerscompauditprep.com
Email is the main support channel for pre-sale and product-support questions.
Response expectations
Start with the FAQ for immediate answers. Product-support requests are handled by email and kept scoped to access, downloads, workbook usage, and basic troubleshooting.
What to include in your email
- Which product you are using or considering
- The page, file, or workflow step you are stuck on
- Any error message or unexpected behavior
- A short note on what you already tried
Helpful links before you email
Need the workflow before you need support?
Start with the Construction Kit if you need the full workbook-led system, or the free checklist if you want the document scope first.