FAQ
Answers to the most common Workers Comp Audit Prep questions
Use this page to understand product fit, delivery scope, workbook vs. app differences, privacy basics, refunds, and support boundaries.
Product fit and scope
It is a workers' comp premium-audit prep system focused on organization, reconciliation, and packet-building—not a payroll platform, broker service, or legal product.
The site is built primarily for contractor owners, office managers, and bookkeepers who need a cleaner audit-prep workflow.
Construction is the hero wedge and the main kit is built for contractors first. There is also an SMB Edition for lighter cases.
No. It helps you document duties and organize support. It does not provide binding class-code guidance.
No. The product is positioned as an operational prep tool, not legal, tax, or binding classification advice.
Delivery, updates, and product format
The planned bundle includes the workbook, checklist PDF, guide PDF, call-script/templates PDF, editable DOCX templates, review guide PDF, folder template ZIP, update-policy PDF, and example screenshots PDF.
The workbook is Excel-first, but it is designed to remain reasonably usable in Google Sheets after import.
The public offer positioning includes 1 year of template updates for the kits.
No. Audit Packet Builder is a separate annual product.
Workbook vs. app
It adds intake, uploads, prefill, missing-item flags, and export on top of the workbook-based workflow.
No. The workbook remains the core output. The app is the speed and convenience layer.
Not in v1. The app is annual-subscription only.
The planned MVP supports PDF, Excel, and CSV uploads.
Yes, but certificate matches still need manual review.
Not in v1. The editable export is Excel.
Privacy, refunds, and support boundaries
The MVP retention target is to delete raw uploads 30 days after the last export while keeping structured project data tied to the active subscription.
Product support only: access, downloads, workbook usage, and basic troubleshooting.
No. Support is limited to product support and does not extend to individualized audit consulting, legal review, or classification advice.
The launch policy is a 14-day refund policy for digital purchases.
The workflow is still useful during an active audit, especially for organizing backup, clarifying mismatches, and building a cleaner packet.
Still deciding? Start with the Construction Kit or the free checklist
Use the free checklist if you want the document scope first. Use the Construction Kit if you need the full workbook-led workflow now.